Frequently Asked Questions

For Aspiring Caregivers

Anyone with a passion for caregiving, including foreign domestic workers, foreign caregivers and individuals seeking a career in caregiving, can sign up for our programmes.

No prior experience is required. Our training is designed for beginners and also offers upskilling for those with caregiving backgrounds.

After training, caregivers receive personalized guidance, are matched to suitable roles and start meaningful placements with ongoing support.

For Families & Employers

  • Skills & Employment History
    We review each candidate’s CV, certifications, and work timeline, verify roles and duties with recent supervisors, and confirm rehire status to ensure experience is genuine and relevant.

  • Elderly Caregiving Experience / Training & Skills
    Candidates undergo a structured interview on core care knowledge (ADLs, fall prevention, skin-integrity basics) and a practical assessment covering safe transfers, hygiene/diapering, and feeding safety. Where prior advanced skills are claimed, we validate them (e.g., NGT/PEG feeding, suctioning, catheter care) before listing those competencies.

  • Language & Communication
    We conduct live evaluations in the languages required, typically English, Mandarin, or dialects, checking comprehension, clarity, and the ability to “teach back” instructions in simple terms, with a calm, senior-friendly tone and pacing.

  • Soft Skills & Attitude
    Through behavioural questions and professional conduct during interviews, we assess patience, empathy, reliability, and openness to feedback. Any red flags in safety, honesty, or professionalism result in immediate disqualification or later deactivation.

Final step: We consolidate results across all four areas to approve, prescribe refresher training, or reject. Approved caregivers complete onboarding and are activated as “SingaCare-Ready,” followed by early post-placement check-ins to safeguard quality and safety.

Yes. After your consultation, we recommend caregivers that match your requirements, and you can make the final choice.

Care You Can Trust.
Support You Deserve.

Whether you’re a family searching for compassionate, reliable care or an aspiring caregiver ready to grow your career, SingaCare is here to guide every step of the way. Join us in building a future where caregiving means trust, dignity, and heart.