Schedule a Consultation
- About Services
Schedule a Consultation
Ready to discuss care options? Book a no-obligation consultation with SingaCare and we’ll help you clarify needs, budget, and timelines, then advise on the best caregiver match. Choose a phone, video, or in-person session at your convenience; we typically reply within one business day. Translation support is available, and all information is handled in accordance with PDPA.
Why Choose Us
Trusted, Skilled Caregivers
Less Stress for Employers
Tailored for Singapore
Our Matching Process
Needs Assessment
We begin with a quick assessment of care requirements (medical condition, routines, language, preferences), with PDPA-compliant data handling.
Curated Shortlist & Verification
We present a targeted shortlist of caregivers/upskilled FDWs whose training and experience are verified, supported by basic background and reference checks.
Interviews & Optional Trial
You receive clear profiles, and we coordinate interviews and if desired to have an optional trial to assess suitability and comfort.
Selection & Onboarding
Once selected, we confirm scope and expectations, then support a smooth start with a simple care plan, safety briefing, and family guidance.
Follow-up & Rapid Replacement
We conduct timely check-ins to optimise care and provide swift replacement support if needs evolve or the fit is not ideal.
Frequently Asked Questions
How does SingaCare select our caregivers?
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Skills & Employment History
We review each candidate’s CV, certifications, and work timeline, verify roles and duties with recent supervisors, and confirm rehire status to ensure experience is genuine and relevant. -
Elderly Caregiving Experience / Training & Skills
Candidates undergo a structured interview on core care knowledge (ADLs, fall prevention, skin-integrity basics) and a practical assessment covering safe transfers, hygiene/diapering, and feeding safety. Where prior advanced skills are claimed, we validate them (e.g., NGT/PEG feeding, suctioning, catheter care) before listing those competencies. -
Language & Communication
We conduct live evaluations in the languages required, typically English, Mandarin, or dialects, checking comprehension, clarity, and the ability to “teach back” instructions in simple terms, with a calm, senior-friendly tone and pacing. -
Soft Skills & Attitude
Through behavioural questions and professional conduct during interviews, we assess patience, empathy, reliability, and openness to feedback. Any red flags in safety, honesty, or professionalism result in immediate disqualification or later deactivation.
Final step: We consolidate results across all four areas to approve, prescribe refresher training, or reject. Approved caregivers complete onboarding and are activated as “SingaCare-Ready,” followed by early post-placement check-ins to safeguard quality and safety.
Can I choose the caregiver that fits my family’s needs?
Yes. After your consultation, we recommend caregivers that match your requirements, and you can make the final choice.
For Employers & Families
Find the Right Caregiver for Your Loved One.
Tell us your needs and we’ll help you connect with a caregiver who truly cares, trained, certified, and kind.
- Contact Us
Where expertise meets compassion
Whether you’re a family seeking reliable care or a caregiver aspiring to grow, SingaCare is here for you.